If the answer is …
May 16, 2024 12:17 am Leave your thoughtsIf the answer is Yes, tell them. If the answer is No, tell them. If the answer is Not Now, tell them, and tell them when it will be back... Read more
Author Archives for Nick Shepheard
Don’t tell us
May 15, 2024 12:17 am Leave your thoughtsBehind those shiny windows, customers don’t always play the game we want them to. They run to their own schedule and have their own ideas about what they want and... Read more
Last time you checked
May 14, 2024 12:17 am Leave your thoughtsA while back you set up systems and process to do things the way you wanted them done. You set your people up with jobs and responsibilities that made sense.... Read more
Other stuff
May 13, 2024 12:17 am Leave your thoughtsThe easy thing to do is deal with (and moan about) all that other stuff. Absolutely, it demands attention. Sure, it’s a pain. There may even be things in there... Read more
The old plan
May 12, 2024 12:17 am Leave your thoughtsThings change. As the organisation grows (from coffee table to market to bigger markets) it must evolve to fit the new reality. That might mean more structure, discipline, new processes,... Read more