At the straight-talking level, reputation management means completing on your commitments. It’s personal, between you and anyone you work with. It’s departmental, between your team and any team you interact... Read more
Do interesting things for more than five minutes, you’ll make mistakes. And … if you’re not making mistakes, you’re not challenging yourself or not trying hard enough. And … if... Read more
When you give feedback, you live in hope that whoever’s hearing it is, one, paying attention and, two, going to do something about it. If you’ve been at this for... Read more
With seven buckets of good will, it’s possible that everything you say will be taken the right way. That your intentions will be felt even when your words or your... Read more
When you’re working on your idea – all the way from the spark to taking it out to show the world – keep an eye out for the next idea.... Read more