Training and trust
September 25, 2022 12:17 am Leave your thoughtsHiring a new person for the team, where no one did that job before, means more than offloading responsibilities. It means being clear about the purpose of the job, the... Read more
Hiring a new person for the team, where no one did that job before, means more than offloading responsibilities. It means being clear about the purpose of the job, the... Read more
When you let that team member get away with behaviours that undermine the team. When they roll their eyes or make their own sweet choice about whether they engage or... Read more
Some roles are easy to fill. Not in the warm-bodies or lower-the-bar sense, but because they’re well defined, universally understood and with a deep bench of experienced contenders. It’s not... Read more
When customers talk to you about your product, they’re not talking about your product, they’re talking about what it can do for them, how it will make them feel, how... Read more
The point of most decisions isn’t so much whether you take the left or right fork in the road, it’s that you take one of them and keep moving forward.... Read more