Sure, your customers, users, colleagues, partners all value the things you do for them. The actual value you bring. The results of your efforts, the transformations, the products, the services.... Read more
Sometimes an underwhelming team member knows that what they’re doing isn’t up to standard and they don’t care, they’re holding out, waiting for you to do something about it –... Read more
So much to do. So very much. Backing up. Stacking up. Another day, another mess of inbox and (urgent, shouting, crises) firefights. What about the things you don’t need to... Read more
You might want to stage manage things. To play out the news – a little bit good, a little bit bad – so they don’t have to deal with too... Read more
The way things are now, the way you’ve set things up, they way we do things around here when we don’t talk about doing things differently, all these things are... Read more