We spend a lot of time making sure everyone is aware of their responsibilities, and if we take our on responsibilities seriously, holding them accountable. It makes life easier, theirs... Read more
When there’s a problem you have three effective choices, and one ineffective choice that may well be the one most taken. Let’s deal with this one first – the ineffective... Read more
Managers were often better at the job they had before they became managers. They were talented in their role, they worked hard and learned their way around their subjects so... Read more
Unless you have unlimited resources, committed to a bread recipe means you won’t be using the exact same flour to make a cake. A plan, a strategy, a formula, a... Read more
Let’s try to squeeze a deeply complex and strategic conversation into ten minutes at the end of the meeting. Let’s try to answer emails and phone calls whilst we’re at... Read more