Tell them
August 21, 2018 11:17 pm Leave your thoughtsIf the answer is Yes, tell them. If the answer is No, tell them. If the answer is Not Now, tell them, and tell them when it will be back... Read more
Author Archives for Nick Shepheard
Their ball
August 20, 2018 11:17 pm Leave your thoughtsBehind those shiny windows, customers don’t always play the game we want them to. They run to their own schedule and have their own ideas about what they want and... Read more
Middle of the dial
August 19, 2018 11:17 pm Leave your thoughtsA while back you set up systems and process to do things the way you wanted them done. You set your people up with jobs and responsibilities that made sense.... Read more
Steering the bus
August 18, 2018 11:17 pm Leave your thoughtsThe easy thing to do is deal with and moan about all that email. Absolutely it demands attention. Sure it’s a pain. There may even be things in there you... Read more
A bad example
August 17, 2018 11:17 pm Leave your thoughtsThings change. As the organisation grows (whether that’s from the coffee table or into bigger markets) it needs to evolve to fit the bigger reality. That might mean more structure... Read more