Whether you’re hiring, inheriting, promoting or coaching your people, there’s often a gap between the the person you’d like them to be and the reality you’re faced with. That’s normal.... Read more
As a manager, you might be responsible for building a product or delivering a service. That’s the immediate purpose of what you do in a day-to-day sense. But more profoundly,... Read more
It’s a virtual world. Email and sms and phones and video. We’re there when we’re not there. We can get things done, builds teams without physical limits and fit more... Read more
It’s the myth of leadership that people will go where you want and accept the challenges on the way. It’s the myth of management that you can make people to... Read more
You can go a long way on your own but at some point, and sooner than you think, you have to consult the customer. “I’m thinking this. What do you... Read more