I had two conversations in pretty quick succession that pointed towards the extremes of service we face every day. Both talking about (different) new products. The first, a “name” advertising... Read more
I’ve spent a lot of time thinking about names recently. Working in a team, we’ve come up with a bunch of alternatives and pretty much settled on one. On the... Read more
This week I got involved in a conversation that had lawyers sitting on the other side of the table. Thankfully not the kind of discussion that happens when things go... Read more
A little bit of presentational magic goes a long way, as Hans Rosling’s TED presentation shows. I came across Prezi this week who offer an interesting take on delivering screen... Read more
Take 20 minutes to watch Hans Rosling present statistics third world issues. You heard right, take 20 minutes for statistics on issues. Can’t do it? Take 1 minute. Commit to... Read more