Can opener
June 6, 2022 12:17 am Leave your thoughtsCustomers, like the rest of us, don’t always know what they want. We can ask, and they might make a decent fist of a response – and sometimes they’ll nail... Read more
Customers, like the rest of us, don’t always know what they want. We can ask, and they might make a decent fist of a response – and sometimes they’ll nail... Read more
When you’re caught between two sides it’s tempting to try to find some middle ground where everyone can feel equally uncomfortable and no one is happy. An alternative is to... Read more
Sure, your customers, users, colleagues, partners all value the things you do for them. The actual value you bring. The results of your efforts, the transformations, the products, the services.... Read more
Sometimes an underwhelming team member knows that what they’re doing isn’t up to standard and they don’t care, they’re holding out, waiting for you to do something about it –... Read more
So much to do. So very much. Backing up. Stacking up. Another day, another mess of inbox and (urgent, shouting, crises) firefights. What about the things you don’t need to... Read more