When you let that team member get away with behaviours that undermine the team. When they roll their eyes or make their own sweet choice about whether they engage or not. When they’re allowed to choose whether to respond to questions or not, or do their work as agreed or not. When they treat their colleagues or customers or partners or suppliers in a fashion that’s entirely dependent on their mood. When they suck energy from the room and undermine any attempts to add it back.
When you let it slide, everything slides with it.
The team notices. You might hope they don’t. They do. They notice, and if it happens again, they learn. They learn to hold back their efforts, their ideas, their creativity, their attention. Or they learn to take their efforts and ideas and creativity somewhere else.
Skippy strategy: Teams only work when team players play.
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