Breathing space
December 8, 2021 11:17 pm Leave your thoughtsAny change effort is about more than the change. The change makes sense. The new process, the new machine, the new way or working, the new product development, the new... Read more
Author Archives for Nick Shepheard
Long run
December 7, 2021 11:17 pm Leave your thoughtsWhen you’re working on something, it’s easy to get swallowed by the manoeuvring as much as the purpose. You know you want to build the product, win the deal, have... Read more
Towards chaos
December 6, 2021 11:17 pm Leave your thoughtsIt’s much more likely to be cock-up than conspiracy. Most groups aren’t set up to conspire, and most groups are absolutely set up to make a mess. In fact, almost... Read more
Three imperatives
December 5, 2021 11:17 pm Leave your thoughtsLet’s say there are three imperatives of leadership: team building, product building, organisation building. The organisation delivers the product or service with its team. The theory then: the best performing... Read more
The key
December 4, 2021 11:17 pm Leave your thoughtsCustomers love products and services, and service providers that do their job, do their job brilliantly, and do it every time. Coincidentally, that’s how reputations are made and brands are... Read more