There are times when the clipboard rules. When the process is the game. When getting from end to end involves prescribed steps and the discipline of taking every one. When... Read more
Some problems lend themselves to solutions. Maybe they’re easy, maybe they’re complex yet readily soluble, maybe the ducks are all lined up and just waiting from someone to march them... Read more
When you’ve made the decision to add a new member to the team, there are three key ingredients in the hiring decision: abilities, trust and fit. Abilities – can this... Read more
Assuming for the moment that your job is not entirely about steady-state delivery of the status quo, that you involve yourself if making things better, in understanding how things are... Read more
There’s what they’re saying, what they think they’re saying, and what you think they’re saying. What they’re saying – words come out of their mouths or fingertips with inherent and... Read more