Not everyone agrees
February 26, 2018 11:17 pm Leave your thoughtsNot everyone agrees with you. Outside the organisation, most times, you take it on the chin. Customers are entitled to do what they like with their money and decide to... Read more
Author Archives for Nick Shepheard
Tinted spectacles
February 25, 2018 11:17 pm Leave your thoughtsThere will be ups. At the end of the presentation, in the middle of the sales call, when the contracts are signed, with the inbound enquiry, at the latest hire,... Read more
Without malice
February 24, 2018 11:17 pm Leave your thoughtsIn all our busy-ness, in all our haste, in all our having all our fingers in all those pies, we sometimes leave our people wondering where they stand. When we... Read more
The leap
February 23, 2018 11:17 pm Leave your thoughtsMuch of managing is nudging. Pointing people in the right direction, clearing a path, making connections, doing the little things so the team can do the big things, suggesting routes... Read more
Your customer calls
February 22, 2018 11:17 pm Leave your thoughtsWhen your customer calls … what do you do? Jump on it – happy to hear about the next challenge, deal with the support issue, buckle in for the long... Read more