Experience comes from doing things. Sometimes well. Often badly. Over time. Over many cock-ups and plenty of good days and bad days we learn the lessons and start to squeeze... Read more
Difficult questions demand difficult conversations. Should we hire this person, fire them, change suppliers, invest in the new product, enter a new market, exit one, sign on new partners, shake... Read more
There are times when we change the rules for the benefit of others – like unexpected pay rises, or improve terms, or send word about early delivery. These are easy... Read more
It’s personal. Even with your solid work ethic, extreme discipline and steady focus – sometimes the non-urgent but ultimately important and non-negotiable work that only you can do builds into... Read more
We grow. We’re all a little bit different today to who we were yesterday. That’s how it happens. We were one thing. We work hard and acquire experience. We become... Read more