There are people, you’ve met them, I’ve met them, who don’t seem to be doing much. Or, being more charitable, they’re busy, but it’s difficult to see how they’re contributing... Read more
When we’re at the end of the whip, we’re least in control. Unable to make decisions on our own, thrown about by customers, push around by circumstance, it’s not a... Read more
There’s a rot. It started with lack of clarity and progresses without boundaries. After a while, some of your people worked things out for themselves, and not in a good... Read more
In any process, in every process, there are hand-offs. Where one operation gives to control to the next, where one person passes the baton to another, where group one steps... Read more
At the beginning of things, ideas fly around. They get chased and solidify, some of them get nailed down and becomes the new normal. Evolution happens. We find ourselves where... Read more