All about the handover
There’s a rot.
It started with lack of clarity and progresses without boundaries. After a while, some of your people worked things out for themselves, and…
In any process, in every process, there are hand-offs. Where one operation gives to control to the next, where one person passes the baton to another, where group one steps aside so group two can do their thing.
And every time-off, the baton’s at risk.
Even people doing their part brilliantly sometimes chuck it over the wall.
A relay is all about the handover.
So not … “make sure you do your bit as you take this thing from point A to point B.”
More … “do your bit, take it to point B, AND position it so it’s easy for the next runner in the relay. Hold it straight, steady, and place it in their hands – where they need it, how they need it, when they need it.”
Skippy strategy: The work doesn’t finish with the work, it finishes when the next runner can do theirs.
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