The gateways

December 29, 2022

You don’t get to choose the rules of competition. Your customer does.  If they think you’re competing against their internal team, or a status quo they like … you are. If... READ MORE

Then this other thing

December 27, 2022

Every plan starts with the planning - and, as voluntary work that sit’s outside of the day-to-day, that’s easy to put off.  So … when we have time, after the holiday,... READ MORE

Your chops

December 24, 2022

Without doubt, you’ve got many talents. You’re the best in the team at this, and that, and quite a lot of the other things. That’s why you’re in your position; you’ve... READ MORE

Until … bang!

December 16, 2022

There’s an awful lot that becomes routine. Standard operating procedures get embedded in mundanity and attention moves to today’s problems. The world turns and, when nobody’s paying much attention, routines can... READ MORE

In your head

December 14, 2022

When you consider the next steps it’s likely you see problems ahead. Some are toughies and some look like little speed bumps. These are the problems you play with in your... READ MORE