The details will matter
Support can be such a differentiator.
Too often, we put all our efforts into innovation, into building products and services that break new ground and enable…
In the end, the whole thing is made of details.
From the font size to the typeface to the web design to the product page to the product specification to the implementation plan to the design guide to the machining tolerances to the contract schedules to the everything. Every piece of the chain, in ever detail, connected just so and in exactly the right order.
In the beginning though, it’s not about the detail.
The beginning is the time for broad brushes, blocking in, concepts, directions of travel.
The beginning is the time to get things straight-ish.
The beginning is the time for setting things up in order to knock them down and learn along the way.
In the beginning, the details will matter, just not yet.
In the beginning, the only thing that matters is finding a path to understanding.
Skippy strategy: Put finding balance ahead of closing details.
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Category:
Focus
The thing about projects … they’re a one day at a time kind of deal, just like everything else.
Starting with an end date in mind…