That thing you’re avoiding doing – building that spreadsheet, working up the presentation, stepping through the code design, drawing the model, writing the proposal – that big hairy time-sink that’s... Read more
With only one person involved, change is hard. You’re so wedded to one operating model that shifting to another takes effort and will power, particularly under pressure when it’s oh... Read more
Those conversations, the ones where we say something is the case, and they say something else. We’re not arguing about the facts, we’re just arguing about their interpretation or how... Read more
It’s an exchange. If you’re on the service or product side, you provide the benefits of your process and the other side pays in whatever currency is agreed – which... Read more
Amongst all the stresses of building teams and bringing new things to the world, there come moments when it all gets too much. When we wonder why we do it... Read more