How will you use the money? No, exactly, how will you use the money? It’s not enough to point to the marketing line in the budget, what exactly will you... Read more
That meeting – the weekly one, where everyone talks about their week but nobody really listens, where objectives are discussed and commitments are given but nobody really cares and accountability... Read more
No one cares that you’re going to do what you say you’re going to do, one day. They care, and can plan their own actions, when there’s a deadline. To... Read more
There’s a balance between being easy to do business with, and being easy to push around. The problem comes when we miss the fulcrum. Being easy to deal with means... Read more
When you get into an interesting conversation with a member of your team, whether that’s a direct report or someone you meet less often – maybe even for the first... Read more