April 27, 2022

Uphill or down?


There’s always a way to make it better. To add value or features, to upgrade materials, to improve service, to enable customisations and personalisations, to add another topping on the pizza, to make it bigger or better or higher of faster or stronger.

There’s always a way to make it cheaper. To shave a little cost here and a little cost there, to remove the undercoat, to de-specify, to take away a topping or use less cheese, to make it smaller or shorter or slower or just that tiny bit weaker.

Someone will push one way, someone will push the other. Some customers or team members will always want more, some will always want less, or maybe the same for less.

Take on all the soundings, triangulate between the parties. 

What do your values say? What’s the right thing to do?

Skippy strategy: Which way to roll? Uphill or down?