Every process is designed to deliver a specific change, to transform something from one state to the next. At the very least, the process changes it’s position (like moving it... Read more
The first order of business is to work out the key handoffs between stages. Like pearls in a necklace, if each is connected to the next the circle will complete... Read more
What we don’t want is for this project to fall in line with every other project; melting under pressure. Have we broken things down? I know that we know what... Read more
Yo! Canary! How you doing in there? All numbers are not created equal. Some are not much more than noise (like page impressions and meeting minutes), some are interesting (like... Read more
Firefighting can feel like fun. Firefighting is fun. Firefighting, dealing with issues, quick decisions, making a difference, the end of the day better than the start. These are good days.... Read more