How did this happen?
June 14, 2020 11:17 pm Leave your thoughtsThe question at the heart of accountability is, How did this happen? And it’s useful whether things went well or not. Most times though, it comes out of the bag... Read more
The question at the heart of accountability is, How did this happen? And it’s useful whether things went well or not. Most times though, it comes out of the bag... Read more
Experience comes from doing things, sometimes well, often badly. Over time, over many cock-ups and plenty of good days and bad days we learn the lessons and start to get... Read more
Difficult questions demand difficult conversations. Should we hire this person, fire them, change suppliers, invest in the new product, enter a new market, exit one, sign on new partners, shake... Read more
There are times when we change the rules for the benefit of others, like when we make pay rises, or improve terms, or send word about early delivery. These are... Read more
Even with a solid work ethic, even with discipline, even with focus, sometimes the non-urgent but ultimately important and non-negotiable work that only you can do builds into a small... Read more