Author Archives for Nick Shepheard

At it

September 13, 2019 11:17 pm Published by Leave your thoughts

At some point after the start, it becomes difficult. After the excitement and clarity that got you out of the traps, it’s all a bit more difficult, more mundane, a... Read more


540 degrees

September 11, 2019 11:17 pm Published by Leave your thoughts

Three months after starting, any decent (and decently supported) manager will have a list achievements and changes they’ve put in place. They’ll have made a difference. Their people will have... Read more


Part noticing

September 9, 2019 11:17 pm Published by Leave your thoughts

Customers expect your attention. Whether they’re customer number 1, 101 or 1,001, if they’re taking money out of their bank account and putting it into yours, they’re working on the... Read more