Ever get into one of those complicated conversations that seems to go around in tighter and tighter contractions until you’re tied in knots trying to remember every assumption, every half remembered...
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You don’t get to choose the rules of competition. Your customer does.
If they think you’re competing against their internal team, or a status quo they like … you are. If...
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Every plan starts with the planning - and, as voluntary work that sit’s outside of the day-to-day, that’s easy to put off.
So … when we have time, after the holiday,...
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Without doubt, you’ve got many talents. You’re the best in the team at this, and that, and quite a lot of the other things. That’s why you’re in your position; you’ve...
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There’s an awful lot that becomes routine. Standard operating procedures get embedded in mundanity and attention moves to today’s problems. The world turns and, when nobody’s paying much attention, routines can...
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