October 10, 2025

You hate waiting

Skylights

There are people waiting for you.

Right now.

Some on your team, working on something else (if you’re lucky) whilst they wait for you to make a decision or give them some information or connect them to a colleague or clear a bottleneck.

Some amongst your suppliers, working with someone else whilst they wait for you to give them the nod so they can work for you.

Some are customers, staring at their inbox, keeping things on hold whilst they wait for you to add your magic or clear the work they need from your team.

You know how much you hate waiting for other people to do the things you know they can do and they know they should.

Don’t be that person.

Get out your pen, your email, your phone, your conference call, and get things moving again.

Skippy strategy: Don’t be the one who makes them wait.

Category:
Decisions