It’s really not
That was a good year that was.
Lots got done (remember the successes), plenty of lessons learned (name them, reflect on them), progress was made (see how…
There’s what they say … and what they’re really trying to say.
Most people (you?) struggle to say exactly what they mean. They pepper the area, but never quite make it clear. They leave it to you to work it out – to read between the lines of what they actually said and what they wish they’d said if they were clear in their own mind and had the nerve to say it direct.
Like when they (you?) say something’s fine when it’s really not. Or they focus on communication skills when they really want to talk about poor performance. Or they go on about keeping everyone in the loop when they’re boiling with frustration with a single lone ranger who’s acting on their own.
Any time a meeting is laced with feedback (every meeting?), ask yourself … what was the message, what were they trying to say?
Skippy strategy: Listen beyond face value.
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Category:
Skippiness
You don’t get to choose the rules of competition. Your customer does.