October 19, 2026

Exactly. What. To. Do.

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Bulbs

We’ve all done it, we’ve told someone on our team exactly what to do.

To move that line, to present it like this, to code this way, to hold it like that. And that’s ok if it’s giving advice about how to do the thing in the way we do those things around here, if it’s about short cutting the experience process so they know the lessons that have already been learned.

What’s not ok is telling them, Exactly. What. To. Do.

Not for knowledge workers that you’ve hired for their smarts, not for experts in their field who are motivated in part by showing their expertise, in fact, not for anyone who’s been hired for anything but shelf-filling monotony.

Why? Because they’ll switch off.

You hired them for their abilities, their creativity, their smarts. The things you get when they’re engaged. 

Skippy strategy: You are not the font of all knowledge on everything.

Category:
Teams