By the time you openly recognise and accept you’re in a difficult conflict situation with someone on your team or one of your partners, it’s likely that you have two kinds of problems that tumble into each other. Relationship issues that centre on the way they think or talk or approach things, and task issues that are all about the what and how of what they do.
Anything that shows lack of respect or civility or giving space is in the relationship camp. Anything about performance or delivery or objectives is a task thing.
Why does it matter? When you’re dealing with the conflict, it’s good to keep clear headed about what’s causing the issue. When you talk like that, it makes me feel like this. You must keep everyone informed when you go off plan. If you can’t, you’re probably just ranting.
Skippy strategy: Relationship issue or task issue?
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