February 4, 2026

More than hands

Ferry

As soon as you get beyond the stage where you can do everything on your own, you put people around you. In the early days, what you need is another pair of hands, and then some more, just to do the work that you don’t have the capacity to cover. Over time, the team gains weight as more people are brought in to do more work.

At some point – if you’re smart – you hire more than hands.

You hire skills and expertise and experience that you don’t yourself have. You hire people to take responsibility for things. You hire people not just to do the work you tell them to do, but to work out the what and how on their own.

At some point, you need a bench that knows what it’s doing.

Skippy strategy: There’s more to scale than hands to do the work.

Category:
Teams