Tripping over
When you know it’s bad, when there’s no doubt, you might go into denial or face-saving mode, but you need to get over it and…
We’re probably on the same page. Probably.
In broad concepts, certainly. When we’re dealing with absolutely no detail and not much more than the direction of travel and some intended waypoints, I’m sure.
After that, it’s a bit trickier.
One side walks in the room with its own assumptions and body of experience, they use certain words to mean certain things. The other side, different assumptions, different experiences, and different received understanding on the meaning of things.
A level lower still? Tripping over everything.
Spend time at every level. Spend time actively understanding: when you say that, what I hear is this … is that what you mean? Take the wish and the wash from the concepts, spell out the outcomes and the outputs, get down and dirty on the details of what and when and how and who.
Skippy strategy: Define your terms and keep them crystal.
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Category:
Teams
The end of the month. It has such an attractive ring to it.