There’s the thing that is the problem. There’s solving the problem. Then there’s the thing that’s causing the problem. The immediate priority is to solve the problem. The problem with... Read more
If you’re the kind of person who likes to rant and rave, who feels the need to unload about exactly unfair is the world, your customer, your colleague, your partner,... Read more
The problem with having the wrong person in the job isn’t just that the job won’t get done as well as it could and should. It’s also with that person’s... Read more
What’s the measure of a good manager? Is it about hitting targets or ensuring the thing get’s done right? Is it to keep everything working smoothly, nearly all the time,... Read more
You can’t know. The best you can do is ask a direct question and hope they give you a direct and honest answer, but even then you can’t know what’s... Read more