A jack in the box isn’t very good at accountability. They hide themselves away, preparing for the day when they’ll spring into action, everyone trusting that they’ll work as specified... Read more
Every day is filled with dealing with issues. Big ones, small ones, those that can be knocked off in a single email, those that will dominate for weeks. Issues. Even... Read more
We can take it for granted that customers choose us. Maybe they walk in the door, or shoot us an email, or click Buy on our website. We do what... Read more
Sometimes it really does come down to a number. Sure, there are variables and contingencies and reasons and arguments if favour of a nudge to the left of a nudge... Read more
Let’s assume that you’re looking to fill a senior role in your team, and let’s assume for the moment that you’re lucky enough to have a couple of internal candidates... Read more