It’s all a project. Everything you do. You’re not working on the factory line where one widget is replaced by another widget by another widget. You’re working on things, changes,... Read more
Since last time, what happend, what didn’t, what worked, what didn’t? Since last time, when we sorted out our priorities and plan of action, when we jotted out our to-do... Read more
We try new things, we try to improve things, we come up with ideas and suggestions that get put into action, and some of these things work out great. The... Read more
Is there an excuse for an ineffective, bland, insipid website? One that has no design merit, that says nothing interesting, that doesn’t differentiate the organisation from every other organisation in... Read more
You can encourage them. You can chivvy them along. You can remind them that it’s worth their while. You can create incentives and time pressures and close-out offers. You can... Read more