There are some things everybody knows. They know what’s working, what’s not, who’s a superstar, who’s not, the partners and colleagues they like working with, and those they don’t. And... Read more
Cans can be kicked down the road. This has the advantage of not having to deal with this particular can today. It’s puts off any discomfort and lets everyone get... Read more
Complexity is inevitable. Do things for long enough – more than a day – everything looks like a special case. Maybe it’s the first time, maybe it’s the seventeenth, each... Read more
By the time you’ve gone beyond having all-hands meetings in a phone box, you’ll be passing the ball between players or teams. Which means hand-offs. Which means break downs in... Read more
There’s nothing exciting or ground breaking about realistic expectations. No one’s going to jump up and down. There won’t be any ra-ra at the start of the sales meeting, the... Read more