Over-reaction
May 13, 2019 11:17 pm Leave your thoughtsAll of us have the potential to get irritated. Beyond that, to find a way to take offence. Beyond that, to get up on our high horse and shout in... Read more
Author Archives for Nick Shepheard
In a room
May 12, 2019 11:17 pm Leave your thoughtsIn a room with one other person, it’s possible to say things, to chew over things, to open up about things that you wouldn’t do in a group. In a... Read more
The customers you want
May 11, 2019 11:17 pm Leave your thoughtsHorse drawn carriages are not for everybody. Different customers make different choices even when they’re buying the same type of product. Some value price, some quality, some location, some get... Read more
The value that matters
May 10, 2019 11:17 pm Leave your thoughtsIn an ideal world, you’d know what value your customers are buying. Sure, the container for that value is your product or service, the line item on the invoice, but... Read more
With flair
May 9, 2019 11:17 pm Leave your thoughtsIt’s so easy to get away with good enough. It hurdles the bar. Maybe only just. But over it sails and lands on the other side ready to get on... Read more