The first step
December 1, 2018 11:17 pm Leave your thoughtsWhatever you’re considering, a new project, a new product, a new process, and new production process, and new product project, a new new anything … the first step is to... Read more
Author Archives for Nick Shepheard
Tell the difference
November 30, 2018 11:17 pm Leave your thoughtsThe thing about feedback, good and, um, corrective, it lets them know we can tell the difference. Suppose you have two team members. One is great, she pulls her weight... Read more
The sharp end
November 29, 2018 11:17 pm Leave your thoughtsThere are good days. When the when the sun shines and the customers smile and say thank you, when the code sizzles and sales frazzle, when all is just fine... Read more
The hangovers
November 28, 2018 11:17 pm Leave your thoughtsIn the beginning of things, when there’s no customers or money or staff or very much of anything, we turn our hand to everything. Even in new departments in large... Read more
Promises made
November 27, 2018 11:17 pm Leave your thoughtsThey say they’ve done one thing when they’ve actually done another. They’ll tell you the cheque is in the post when it isn’t, the report is looking good when it... Read more