Customers can be so demanding. Sometimes, all they seem to want is information about your products and services, about the products and services they’ve already ordered, about how to deal... Read more
News travels. Somehow, everyone knows the result of the meeting, the bid, the fundraising, the partnership, the product-development launch-cycle buy-and-build phase-workflow. Everyone. Those at the sharp end, who contributed the... Read more
When things go wrong there are two thing to do. Make it right – putting things straight might be sticking plaster, could be a systemic fix, often involves ‘fessing-up setting... Read more
Everything is in flux. What was true yesterday may not be so tomorrow. The good – you have people and processes and technologies and systems and partners and customers and... Read more
In the beginning there was an idea. Then, over months and mountains of work, the idea became a thing. Gaining definition and substance until it could be described and presented,... Read more