A wider battle
September 5, 2018 11:17 pm Leave your thoughtsThat fire you’re fighting … a little local skirmish or part of a wider battle? If it’s local, fix it and move on. There’s no point obsessing about root causes... Read more
Author Archives for Nick Shepheard
The rot
September 4, 2018 11:17 pm Leave your thoughtsAll of has had a disruptive colleague. Someone on the team who confuses and destroys, who doesn’t pull their weight – at least not in the same direction as everyone... Read more
Shifting the ratio
September 3, 2018 11:17 pm Leave your thoughtsThere’s a ratio. The one between the time you spend solving the little problems, the high-pressure low-impact shouting-loudly issues that eat away at your day and year, and the time... Read more
Your house
September 2, 2018 11:17 pm Leave your thoughtsThere’s this problem we’ve been dancing around. Our primary method of dealing with the issue is to not talk about it – not from want of trying, but because whenever... Read more
They will help you
September 1, 2018 11:17 pm Leave your thoughtsCustomers are very good a describing their current way of dealing with a problem – ranging from dancing around to avoid having to deal with it to a perfect solution... Read more