Working with partners, you’re always one amongst their competing priorities. When you want something, you know there’ll be a balancing act on the other side of the table – which... Read more
In a hurry, we knock off an email. In there, no doubt, is the essential information. Maybe it’s a request for information (please) or a response for some (pretty please).... Read more
Any manager who’s come from a subject matter background – sales, finance, marketing, operations, procurement, legal, development, anything (so, all of us) – has to find their style of management.... Read more
When there’s too much work for the people around you, it’s time to build out the team. It starts with the idea to add capacity and capability – and whilst... Read more
When you tolerate that guy – the one who nobody wants to work with, the one who sucks a little energy out of every room, who’s prickly, who thinks his... Read more