See the brilliance
December 3, 2018 11:17 pm Leave your thoughtsCustomers have a habit of missing your point whilst they’re, oh I don’t know, thinking of their own. They’re so wrapped up in the own agenda, trying to solve the... Read more
Author Archives for Nick Shepheard
Worth hearing
December 2, 2018 11:17 pm Leave your thoughtsWouldn’t it be lovely if we could give them a motivation injection. But it doesn’t exist, so we can’t We can try making speeches, invent some clever incentive scheme, scream... Read more
The first step
December 1, 2018 11:17 pm Leave your thoughtsWhatever you’re considering, a new project, a new product, a new process, and new production process, and new product project, a new new anything … the first step is to... Read more
Tell the difference
November 30, 2018 11:17 pm Leave your thoughtsThe thing about feedback, good and, um, corrective, it lets them know we can tell the difference. Suppose you have two team members. One is great, she pulls her weight... Read more
The sharp end
November 29, 2018 11:17 pm Leave your thoughtsThere are good days. When the when the sun shines and the customers smile and say thank you, when the code sizzles and sales frazzle, when all is just fine... Read more