Given that none of us are perfect communicators, in any conversation there are two tracks to listen for: what’s being said, and what’s not. There’s room for confusion in both.... Read more
It’s possible that you can spec out the perfect hire with the exact set of experience and skills and interests. That you’ll nail the job description in all its complexity... Read more
There’s all the things we know we need to do, and we haven’t done yet. We’ve agreed they need to be done, that we’re the ones to do them, want... Read more
Find yourself in a bunch of meetings? And a bunch of those rumbling along with no clear direction? And a bunch of those coming to an end when everyone is... Read more
We have big problems. Our customers have big problems. Huge. Elephants. Which, as we know, are recommended one bite at a time. Except … not necessarily, not necessarily now, and... Read more