As managers, we’re dealing with humans. As managers of knowledge workers, we dealing with humans who’s value isn’t measured in equal units – it’s not about productivity points or hours... Read more
Looking at the situation, you see what you see, and whether you like it or not, whether you strive for objectivity or not, you also think what you think. You... Read more
We don’t necessarily get to choose our customers, especially if our focus is a boss or internal client. But we do get choose where we spend our discretionary energies: with... Read more
In every project, every day, there’s an opportunity to get things right and to get things wrong. Accepting that wrong is possible is the start, striving for right is the... Read more
You’re busy. Your team is busy. The clock keeps ticks and the day-to-day is a conveyor belt of tasks to do and fires to fight and crises to manage. You... Read more