Author Archives for Nick Shepheard

It’s complicated

October 11, 2016 9:19 am Published by Leave your thoughts

Customers have complicated problems and there’s plenty of complexity in what you do to help. You wrassle products and services and processes and systems and people into a coherent proposition... Read more


Their job

October 10, 2016 10:52 pm Published by Leave your thoughts

It isn’t the buyer’s job to make your life easier. It’s their job to decide: what they want, how much they’ll pay, where and when and who. When they’re looking... Read more