Two people or teams or organisations: one knows, the other guesses. One marches, the other scurries. One is loud and proud, the other quiet and nervous. The difference is confidence.... Read more
It’s right there. In front of you. That thing you’re trying to avoid. Right there. Every day you skirt around, every time you don’t deal with it properly, you deal... Read more
There are some small things that make a difference and show people whether you care. Some small things that aren’t small things: – Sports people who walk off screen at... Read more
Hotels do a pretty good job. Clean linen and a shower, food at reasonable times, a quiet night and a comfortable bed. And then … standard or deluxe? Evening meal... Read more
Taking ideas out to meet the world is a lot harder than having them. Say I have a secret recipe for fruit juice, and I want to make it into... Read more