In slow organisations, and slow moving markets, everything pretty much moves together, slowly. For the rest of us, different parts of the organisation run at different speeds. It’s natural. But... Read more
No matter how much effort you put into … perfecting the product with coherent and compelling features, coming up with a definitive position, hiring the best team available, putting the... Read more
In the sandwich shop, the owner talks about his best worker ever. The nineteen year old who turns up on time and does the job with pleasure and grace and... Read more
If they don’t get what you’re talking about – when you’re waving your hands in the air kinda-sorta describing how the website or product or building will look or how... Read more
The problem with annual appraisals is the annual part and the appraisal part. Annual doesn’t cut it. The people who work in your team, they’re people. They have hopes and... Read more