None of us are in the business of making mistakes. But we’re all part-timers anyway. No matter the systems you build and the habits you develop – double-double-checking, sweeping your... Read more
Every management consultant comes armed with The Question. It’s always wrapped with a lot of poking around. Quizzing the team on what they do and where they fit in the... Read more
In your dreams, what will you do? Easter Island, a novel, Antarctic marathon, private jet? It’s free, no strings, anything goes. Unrelated, disjointed, friable. A different list tomorrow. Companies don’t... Read more
When they ask questions they don’t always want to know the answers. Not those answers anyway. Ok, when a printer asks for a Pantone number, she’s talking from a position... Read more
Like love and marriage, and horse and carriage, it sometimes feels like efficiency and effectiveness go together. It’s a nice idea. Efficiency drives effectiveness drives efficiency drives … And it’s... Read more