When did we stop doing that?
April 17, 2015 9:52 am Leave your thoughtsWhen did we stop doing that thing? You know, the thing that made all the difference. It wasn’t much fun was it? But it worked. When did we stop doing... Read more
Author Archives for Nick Shepheard
When to thrash
April 16, 2015 10:28 am Leave your thoughtsEvery new product or project goes through a period of thrashing. When there’s a lot of work buy not much progress. No one’s quite sure what they’re up to, how... Read more
Shared perspective
April 15, 2015 9:23 am Leave your thoughtsFrom your end of the telescope it’s likely you see your customers very clearly, in two dimensions. Still, you can describe what you see in great detail using technical language... Read more
Getting snug
April 14, 2015 10:37 am Leave your thoughtsWorking together for a common cause can make life easier, or way harder. Organisations are built on the principle that we can achieve more together than we can apart. Collecting... Read more
What customers like to know
April 13, 2015 9:08 am Leave your thoughtsEver been to the circus? They teach you how to clap, “Oh, you can do better than that boys and girls. Just the left side of the audience, … now... Read more