Results for the category: Keeping Promises

What do they want from us?

March 8, 2015

Italy In Italy a couple of years ago my wife volunteered my sketchy computer knowledge to an older guest who was struggling to connect to the wifi in our hotel. Two hours... READ MORE

Are we easy to do business with?

March 5, 2015

Lock In a world of infinite choices, a key differentiator is making life easy for your customers. Not just with products and services, but in how easy you are to do business with. Getting it... READ MORE

Sunday Quotes: A basic trick

February 22, 2015

Vancouver I love a turnaround story. One of the first of these books I read was From Worst to First by Gordon Bethune, then CEO of Continental Airlines, and Scott Huler. Continental... READ MORE

How to build a reputation?

February 14, 2015

Brad Calling something “sound” - actually being what it appears to be - dates from when we traded goods for gold. If a dropped coin made the right noise, it was sound.... READ MORE

How to do things on my own?

February 11, 2015

Board Walk Children have a natural running style, a fearless run down the hill abandon that gets them where they want to get, more thrilling and faster than standard. Wouldn’t it be... READ MORE