What do they want from us?
In Italy a couple of years ago my wife volunteered my sketchy computer knowledge to an older guest who was struggling to connect to the wifi in our hotel. Two hours...
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Results for the category: Keeping Promises
Are we easy to do business with?
In a world of infinite choices, a key differentiator is making life easy for your customers. Not just with products and services, but in how easy you are to do business with.
Getting it...
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Sunday Quotes: A basic trick
I love a turnaround story. One of the first of these books I read was From Worst to First by Gordon Bethune, then CEO of Continental Airlines, and Scott Huler. Continental...
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How to build a reputation?
Calling something “sound” - actually being what it appears to be - dates from when we traded goods for gold. If a dropped coin made the right noise, it was sound....
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How to do things on my own?
Children have a natural running style, a fearless run down the hill abandon that gets them where they want to get, more thrilling and faster than standard. Wouldn’t it be...
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