When you’re wronged
Everyone makes mistakes.
When it’s you, there’s a choice: fess up, put it right and move on, or; cover up, bite it back and move grudgingly.
When it’s someone else, what then?
If they...
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Every manager has leverage.
Ten pins in the bowling alley and two balls to knock them over. Where to focus your effort for maximum impact? Number One pin, front and centre? Would...
It’s good business selling ice-cream when the sun’s shining. Put your head down, work hard, churn out the product, profits flow. When it rains though, not so much. Short...
In a world of infinite choices, a key differentiator is making life easy for your customers. Not just with products and services, but in how easy you are to do business with.
Getting it...
Are you winning?
Take a moment …
Think about it …
Right now.
It’s a question guaranteed to get the juices running.
It forces you to define what you’re working on, how much progress...