The merest mention

October 27, 2026

With some people, the merest mention of a task and you know it will be done, and with interest. They’ll pick up the ball, polish it, examine it, put it... READ MORE

Exactly. What. To. Do.

October 19, 2026

We’ve all done it, we’ve told someone on our team exactly what to do. To move that line, to present it like this, to code this way, to hold it like... READ MORE

You’re not hiring

October 18, 2026

Building your team is a constant. Sometimes that means coaching, cajoling, consoling or commending. Sometimes it means speaking hard truths. All the while, whatever it takes to add  a... READ MORE

If the team is the thing

October 16, 2026

If the customer calls, chances are you’ll pick up the phone, answer the email, or agree to the meeting. They’re important. A priority. ‘nuff said. What about if it’s a team... READ MORE

Able to grow

October 14, 2026

When someone on your team is letting the side down, it’s time to talk. You hope that they’ll take the feedback as a learning opportunity or wake up call. Either it was... READ MORE